Staff

Management

Ken Rice

Ken Rice

New Car Sales Manager
80 Reviews
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Tony Ranieri

Tony Ranieri

Sales Manager
65 Reviews
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Scott Teigland

Scott Teigland

General Sales Manager
23 Reviews
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Sales

Nick Majeske

Nick Majeske

Sales & Leasing Consultant
194 Reviews
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Gregory Prince

Gregory Prince

Sales & Leasing Consultant
113 Reviews
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Alex Johnson

Alex Johnson

Sales & Leasing Consultant
67 Reviews
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Luke Larson

Luke Larson

Sales Consultant
37 Reviews
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Jeff Fisher

Jeff Fisher

Sales & Leasing Consultant
35 Reviews
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Tanner Sturgul

Tanner Sturgul

Sales Consultant
16 Reviews
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Mark Halbrooks

Mark Halbrooks

Sales Consultant
13 Reviews
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Hannah Lacher

Hannah Lacher

Sales Consultant
5 Reviews
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Shane Laughland

Shane Laughland

Sales Consultant
5 Reviews
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Oscar Viera

Oscar Viera

Sales & Leasing Consultant
1 Review
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Finance

Kendall Wolfram

Kendall Wolfram

Finance Manager

Certified
197 Reviews
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Cory Elbert

Cory Elbert

Business Manager

Certified
147 Reviews
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Service

Jason Burton

Jason Burton

Service Writer
78 Reviews
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Dwight Johnson

Dwight Johnson

Service Manager
34 Reviews
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Kasey Kraus

Kasey Kraus

Service Advisor
19 Reviews
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Kendall Wolfram

Kendall Wolfram

Finance Manager

197 Reviews
Certified
Dealership Experience 5 years 7 months
Recent Reviews

Apr 09, 2025

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Nick is amazing, always there to help and answer any

Nick is amazing, always there to help and answer any questions I may have. His response time is impeccable.

Apr 07, 2025

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Tanner was awesome to work with.

Tanner was awesome to work with. He was very patient and made us feel great about our whole car buying experience. He explained everything about the car in detail and made sure all of my questions were answered before we left. I would highly recommend your dealership to anyone.

Apr 04, 2025

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Excellent service from Mark Holbrook and also the lady

Excellent service from Mark Holbrook and also the lady who set up all of the financing for our vehicle. We appreciate everything that they did for us.

Apr 04, 2025

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Very pleased with the entire experience.

Very pleased with the entire experience. Our sales person Alex was great. Really took his time explaining the tech. features on the car.

Apr 01, 2025

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My visit and experience at Boucher GMC Buick in Waukesha

My visit and experience at Boucher GMC Buick in Waukesha was OUTSTANDING! Gregory Price listened to what I wanted and my budget... He found the perfect vehicle and took the time to share his knowledge on operating the controls. The rest of the team at Boucher were also helpful and patient. I'm so glad I had the stress free buying experience and walked away with a great brand new vehicle! Please give Boucher a call if you want great service with great people.

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Nick Majeske

Nick Majeske

Sales & Leasing Consultant
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Dealership Experience 16 years 1 months
Industry Experience 22 years 1 months
My name is Nick Majeske, I started in the business back in 2003 for the Boucher Auto Group with the Saturn locations and I've been working my way up since. I started selling vehicles for our Cadillac and Buick GMC locations back in 2010. I am from the Milwaukee area, born and raised. I am certified as our technology expert for the dealership and I am more than happy to assist in anyway I can. Boucher offers over 15 brands through 18 locations and I can sell any brand that Boucher offers.
Recent Reviews

Apr 12, 2025

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Nick M is the best!

Nick M is the best!! Always treats you like family and upfront about purchase. Has always been available for any questions after you drive off the lot.

Apr 09, 2025

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Nick is amazing, always there to help and answer any

Nick is amazing, always there to help and answer any questions I may have. His response time is impeccable.

Apr 01, 2025

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Nick Majeske was wonderful to work with.

Nick Majeske was wonderful to work with. He was both patient and knowledgeable. He went far above any of my previous experiences in purchasing an automobile.

Mar 27, 2025

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Nice, clean and very respectful.

Nice, clean and very respectful. Very helpful and welcoming. Oustanding service and goes use of time management with no long wait time.

Feb 07, 2025

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Nick was very knowledgeable with everything we had

Nick was very knowledgeable with everything we had questions on. More than great to work with and certainly recommend others visit here.

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Cory Elbert

Cory Elbert

Business Manager

147 Reviews
Certified
Dealership Experience 14 years 10 months
Industry Experience 20 years 9 months
Recent Reviews

May 12, 2025

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Very professional & accommodating Willing to help and

Very professional & accommodating Willing to help and understanding all needs and concerns Open communication and follow up with info questions was timely

May 02, 2025

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Made deal quick and pretty painless except the price of

Made deal quick and pretty painless except the price of course! Felt we got a pretty good deal.

Apr 24, 2025

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Tanner Sturgul was amazing to work with from start to

Tanner Sturgul was amazing to work with from start to finish. I honestly didn't know what I wanted to purchase, but he listened to my needs. He researched across multiple Boucher dealerships and offered up multiple options. His knowledge during test drives was outstanding. When it came time to purchase I appreciated how easily he walked me through the steps—with enthusiasm! I will always reach out to Tanner for future purchases as he is knowledgeable and has an incredible personality!

Apr 07, 2025

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Tanner was very helpful and even went above and beyond

Tanner was very helpful and even went above and beyond funding additional incentives for us.

Apr 04, 2025

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Tanner did a great job throughout and very helpful.

Tanner did a great job throughout and very helpful. The dealership is one of the nicest, cleanest I have ever been in and would recommend to family and friends

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Gregory Prince

Gregory Prince

Sales & Leasing Consultant
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Dealership Experience 11 years 9 months
Industry Experience 11 years 9 months
I have been with the Boucher Group for eleven years and I have 30+ years in customer service. I pride myself in providing a relaxing buying experience to my guests. My hobbies include golf , enjoying granddaughters, and supporting Wisconsin sports teams. I look forward to helping you with your vehicle needs
Recent Reviews

May 02, 2025

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Made deal quick and pretty painless except the price of

Made deal quick and pretty painless except the price of course! Felt we got a pretty good deal.

Apr 01, 2025

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My visit and experience at Boucher GMC Buick in Waukesha

My visit and experience at Boucher GMC Buick in Waukesha was OUTSTANDING! Gregory Price listened to what I wanted and my budget... He found the perfect vehicle and took the time to share his knowledge on operating the controls. The rest of the team at Boucher were also helpful and patient. I'm so glad I had the stress free buying experience and walked away with a great brand new vehicle! Please give Boucher a call if you want great service with great people.

Feb 12, 2025

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Very good experience.

Very good experience. The sales team and financial teams worked together well, and Greg was very accommodating. The entire team worked with me on pricing and the vehicle was delivered perfectly.

Feb 05, 2025

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Gregory Prince was my sales person.

Gregory Prince was my sales person. Very professional Sales person. Gregory was very knowledgeable about the vehicle I was interested in buying.

Jan 22, 2025

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I really thought Gregory did an excellent job throughout

I really thought Gregory did an excellent job throughout my entire buying process. He low pressure style is very welcoming. He also was incredibly responsive when I emailed him with questions. He made the difference I buying a car in Waukesha.

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Ken Rice

Ken Rice

New Car Sales Manager
Recent Reviews

May 12, 2025

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Very professional & accommodating Willing to help and

Very professional & accommodating Willing to help and understanding all needs and concerns Open communication and follow up with info questions was timely

Mar 07, 2025

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Mark was very helpful in finding a deal we both were

Mark was very helpful in finding a deal we both were satisfied with. He also went above and beyond. After the deal was made he two items that I wanted but my car wasn’t equipped with. I felt he was doing everything he could to see to it that I was overly satisfied. And I am! Cory was also very nice, he explained everything to me on the finance side of the deal and my payment was $17 less monthly than my bottom line. Everyone I spoke to was very kind, I had to call up there a few times with quest and I always got the help I needed. I’ll be a repeat customer!

Mar 01, 2025

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Great group of people to deal with .

Great group of people to deal with ... Very knowledgeable with the product they are selling, no matter what model... If you are in the market for a vehicle, a must stop...

Jan 18, 2025

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Great dealership and staff!

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend!

Nov 14, 2024

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Clean and helpful.

Clean and helpful. I was in a hurry to possibly buy a new truck. Sales and manager were great. Never felt pressured. and they offered me a fair price for my trade in where I didn’t even feel the need to negotiate its value.

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Jason Burton

Jason Burton

Service Writer
Dealership Experience 5 years 11 months
Recent Reviews

May 07, 2025

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Unnecessary work was done which had already previously

Unnecessary work was done which had already previously been done. Used parts not returned as requested.

Apr 21, 2025

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I have had my vehicle in twice to fix 3 easy repairs and

I have had my vehicle in twice to fix 3 easy repairs and to date nothing has been resolved and my vehicle has been damaged twice!

Apr 12, 2025

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The best Very pleasant experience, Jason is hands down my

The best Very pleasant experience, Jason is hands down my service person, professional, friendly guy

Mar 27, 2025

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Nice, clean and very respectful.

Nice, clean and very respectful. Very helpful and welcoming. Oustanding service and goes use of time management with no long wait time.

Mar 07, 2025

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Mark was very helpful in finding a deal we both were

Mark was very helpful in finding a deal we both were satisfied with. He also went above and beyond. After the deal was made he two items that I wanted but my car wasn’t equipped with. I felt he was doing everything he could to see to it that I was overly satisfied. And I am! Cory was also very nice, he explained everything to me on the finance side of the deal and my payment was $17 less monthly than my bottom line. Everyone I spoke to was very kind, I had to call up there a few times with quest and I always got the help I needed. I’ll be a repeat customer!

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Alex Johnson

Alex Johnson

Sales & Leasing Consultant
Contact Me
Dealership Experience 6 years 7 months
Industry Experience 9 years 7 months
Recent Reviews

Mar 01, 2025

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Great group of people to deal with .

Great group of people to deal with ... Very knowledgeable with the product they are selling, no matter what model... If you are in the market for a vehicle, a must stop...

Jan 17, 2025

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Alex and Corey were professional and took time

Alex and Corey were professional and took time explaining everything financial as well as features on the purchased vehicle

Dec 16, 2024

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Horrible experience!

Horrible experience! My new 2025 truck was outside upon pickup, which I believe was to conceal its condition. Several scratches were discovered when inspected in my garage. I had the vehicle looked at by three body shops and all were surprised that a dealer would deliver a new vehicle in that condition. After some back and forth, Boucher had the vehicle repaired but never acknowledged the depth of the issue. An apology would have went a long way. I was also never offered undercoating or paint protection for purchase.

Sep 20, 2024

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Scott, Alex, and Cory all made me feel very welcomed and

Scott, Alex, and Cory all made me feel very welcomed and taken care of. I was in and out in under 3 hours which I thought was incredible. They really made buying a vehicle a great experience. Gentlemen at their finest

Sep 20, 2024

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The sales people were great friendly informative we have

The sales people were great friendly informative we have purchased three vehicles from Boucher in the last couple of years good deals if you are looking to purchase a vehicle go to any of the Boucher dealerships

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Tony Ranieri

Tony Ranieri

Sales Manager
Recent Reviews

Apr 07, 2025

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Tanner was awesome to work with.

Tanner was awesome to work with. He was very patient and made us feel great about our whole car buying experience. He explained everything about the car in detail and made sure all of my questions were answered before we left. I would highly recommend your dealership to anyone.

Mar 01, 2025

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Great group of people to deal with .

Great group of people to deal with ... Very knowledgeable with the product they are selling, no matter what model... If you are in the market for a vehicle, a must stop...

Feb 12, 2025

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Very good experience.

Very good experience. The sales team and financial teams worked together well, and Greg was very accommodating. The entire team worked with me on pricing and the vehicle was delivered perfectly.

Jan 18, 2025

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Great dealership and staff!

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend!

Dec 21, 2024

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Our salesperson Tanner was more than helpful with our

Our salesperson Tanner was more than helpful with our purchase and would recommend him to family and friends looking to purchase a vehicle. The dealership seems like a well run company.

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Luke Larson

Luke Larson

Sales Consultant
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Dealership Experience 5 years 7 months
Industry Experience 9 years
Hello, I am a Sales Consultant here at Boucher Buick GMC of Waukesha. Any time you have questions on availability, vehicle features, or would like to set an appointment feel free to reach out through email at [email protected] or phone at 262-409-2600.
Recent Reviews

May 12, 2025

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Very professional & accommodating Willing to help and

Very professional & accommodating Willing to help and understanding all needs and concerns Open communication and follow up with info questions was timely

Feb 22, 2025

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Very easy group to work with.

Very easy group to work with. Made everything very quick and easy. Thanks for all the help.

Jan 29, 2025

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It was a great experience.

It was a great experience. Very stressless atmosphere and friendly costumer service. I would definitely be back.

Oct 03, 2024

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Super helpful and friendly!

Super helpful and friendly! All my questions were answered and there was not any pressure

Sep 29, 2024

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Drove four hours to get there they made it quick and easy

Drove four hours to get there they made it quick and easy to get back on the road with the new vehicle.

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Jeff Fisher

Jeff Fisher

Sales & Leasing Consultant
Contact Me
Dealership Experience 12 years 4 months
Industry Experience 20 years 1 months
Recent Reviews

Dec 31, 2024

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Very friendly and knowledgeable.

Very friendly and knowledgeable. Made the transaction. Would recommend dealership to friends and relatives. Thanks

Oct 23, 2024

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Jeff was very helpful and a great guy to work with.

Jeff was very helpful and a great guy to work with. Buy from Jeff Fisher

Oct 05, 2024

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Very easy to work with.

Very easy to work with. Did not feel pressured manager was nice as well and so was finance lady

Sep 21, 2024

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Just a great experience all around.

Just a great experience all around. Sales person Jeff Fisher was wonderful and very informative.

Aug 30, 2024

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I was treated very nicely.

I was treated very nicely. All my questions were answered. The dealership went out of way to help purchase the exact car I was looking for.

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Dwight Johnson

Dwight Johnson

Service Manager
Dealership Experience 9 years 4 months
Industry Experience 19 years 10 months
Recent Reviews

Mar 07, 2025

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Sales process was seem less as both sales staff did an

Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I received a decent amount for my trade in. Tanner spent over an hour with us explaining all of the technology and paired up both our phones. I would highly recommend this dealership to others.

Feb 26, 2025

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They are always friendly upon arrival and explain the

They are always friendly upon arrival and explain the service that will be done. I really like that they added a video of the assessment.

Feb 10, 2025

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I had a horrible experience with Jason and the service

I had a horrible experience with Jason and the service team. My onstar module was shorted out while it was in for service, which is now on back order. I’m concerned that I will have continued problems with electronic components going forward because of their negligence

Jan 18, 2025

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Great dealership and staff!

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend!

Nov 19, 2024

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Always do thier best for the customer, upfront and

Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time

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Scott Teigland

Scott Teigland

General Sales Manager
Dealership Experience 11 years 5 months
Recent Reviews

Mar 22, 2025

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Very friendly and helpful.

Very friendly and helpful. Also very patient. All three of the men that helped me were very kind. Even some of the other sales staff were welcoming. The person who answered the phone was very pleasant.

Mar 07, 2025

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Sales process was seem less as both sales staff did an

Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I received a decent amount for my trade in. Tanner spent over an hour with us explaining all of the technology and paired up both our phones. I would highly recommend this dealership to others.

Mar 01, 2025

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Great group of people to deal with .

Great group of people to deal with ... Very knowledgeable with the product they are selling, no matter what model... If you are in the market for a vehicle, a must stop...

Feb 08, 2025

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I've never been so close to walking out of a dealership

I've never been so close to walking out of a dealership during negotiations. They do not negotiate in good faith so don't expect an exceptional experience. It's the same as any other stereotypical dealership I've worked with which is not a positive endorsement. They refused to increase the credit on my trade in even though "It's the cleanest one I've ever seen." Carmax instant offer was 10% higher and there was a listing online with one for sale that was 60% over what they were offering so they had a lot of room but refused to move. I did my research on what my trade in was worth. I knew they’d list it on the lot for $30K. But they insisted they’d have to list it for $25K. When it was listed, it was listed for $29K, so I consider that a bold face lie in negotiations. They got the first sale from me only because of the unique truck I was buying. They will not be getting a second sale in the future regardless of what vehicle they have. In regard to my interaction with Scott specifically. I replied to a generic email he sent immediately after the purchase because I didn't get all my paperwork on the USB drive. He did not reply but my salesperson did. Scott replied to my Google review asking to contact him so I emailed him again. He never replied. Both these interactions show he wants to put on a display of caring about the customer, but the actions speak otherwise. They have my money but think twice about giving them yours. My interaction with the finance department was good. They got a good rate and the missing paperwork was an honest mistake. Files probably just didn't copy. The only negative was them still being required to push extended warranties and services. I was negotiating on out the door pricing so this was annoying.

Jan 18, 2025

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I highly recommend Boucher GMC, everyone I spoke to or

I highly recommend Boucher GMC, everyone I spoke to or messaged with was very polite and professional. I mainly worked with Chris Baker he was so on top of everything going on with the vehicle I purchased he ensured all went smoothly from beginning to end. In the years I have been buying automobiles I have never had the wonderful experience that I did at Boucher.

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Kasey Kraus

Kasey Kraus

Service Advisor
Dealership Experience 3 years 9 months
Recent Reviews

Mar 07, 2025

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Sales process was seem less as both sales staff did an

Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I received a decent amount for my trade in. Tanner spent over an hour with us explaining all of the technology and paired up both our phones. I would highly recommend this dealership to others.

Feb 26, 2025

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They are always friendly upon arrival and explain the

They are always friendly upon arrival and explain the service that will be done. I really like that they added a video of the assessment.

Feb 12, 2025

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I have only experienced horrible customer service from

I have only experienced horrible customer service from this service department. In May 2024 I took my vehicle in because the hatch button wasn't working. It was determined that it needed to be replaced. I had them order the part and was told it would be in in about 1 week. I called 2 weeks later asking for a status of the part and was told they didn't have it yet. I had to initiate several more calls over the next couple of months asking for the status. The last time I called, I was told they had no record of me being in there or any part being ordered. I asked to be transferred back to the women at the service desk, who was the only person that gave me information, and she was able to find me right away. She then put me on hold and talked to the manager to get me an answer. I was then informed the part was on backorder. At least I knew some sort of status. I then called another dealership as I had no faith I was being told the truth. They looked up the part right away and confirmed it was on backorder but also gave me the date it was expected, which was the end of September. I called this dealership in October to get it scheduled for service to replace the part. Upon them getting ready to service the vehicle, they discovered the hatch button was now working and asked how I wanted to proceed. I told them to hold off on service and I would see how long it lasted. A couple of months later, it stopped working again so I made another appointment last week, Feb. 2025, to have them replace it confirming they still had the part. The appointment was scheduled for noon, which would allow me enough time to pick it up in the afternoon as I had an evening appointment. Hearing nothing all day, I called at 3 pm to ask for the status and was told they just took it back to work on it and would need 1 - 1.5 hours to finish the work. I received a text from a generic number at 4:30 pm that it was ready to be picked up. That didn't work for me as I was already headed to my appointment and wouldn't be able to make it back to the dealership before they closed. I had to get another ride to the dealership early the next morning as my husband was on his way to work so I could pick it up and get to work on time. I arrived shortly after 7 am as the website stated the service dept. opened at 7 am. They asked what vehicle I was picking up and then had me sit in the waiting area. At 7:10 I texted my husband that I was sitting but they didn't tell me why and I kept watching for my vehicle to be pulled into the service bay to be picked up as no one else was in the dealership. At 7:15 my husband came into the service area asking what was going as we had been waiting 15 minutes to pick up my vehicle. I was then told the wait was because the cashier wasn't in yet. I was now really mad and told them to get my keys and they can take my card information but I was leaving with my vehicle. It wasn't my fault their cashier wasn't in and we both had to get to work. My husband was now late getting to work since he waited for knowing I wasn't getting good service. All of a sudden they rushed to try to figure out a way to resolve the issue and saw the cashier getting coffee at the station. I was told they would help so I could be on my way. The cashier took her sweet time getting her coffee and slowly walking to her desk to collect payment. I barely made it to work in time. I will never go back to that dealership. I will drive out of my way to go somewhere where customer service is important. I have told everyone I know about my horrible experience and that I would never recommend this dealership to anyone. I can't remember any names except Dakota.

Jan 18, 2025

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Great dealership and staff!

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend!

Nov 19, 2024

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Always do thier best for the customer, upfront and

Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time

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Tanner Sturgul

Tanner Sturgul

Sales Consultant
Recent Reviews

Apr 24, 2025

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Tanner Sturgul was amazing to work with from start to

Tanner Sturgul was amazing to work with from start to finish. I honestly didn't know what I wanted to purchase, but he listened to my needs. He researched across multiple Boucher dealerships and offered up multiple options. His knowledge during test drives was outstanding. When it came time to purchase I appreciated how easily he walked me through the steps—with enthusiasm! I will always reach out to Tanner for future purchases as he is knowledgeable and has an incredible personality!

Apr 07, 2025

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Tanner was very helpful and even went above and beyond

Tanner was very helpful and even went above and beyond funding additional incentives for us.

Apr 07, 2025

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Tanner was awesome to work with.

Tanner was awesome to work with. He was very patient and made us feel great about our whole car buying experience. He explained everything about the car in detail and made sure all of my questions were answered before we left. I would highly recommend your dealership to anyone.

Apr 04, 2025

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Tanner did a great job throughout and very helpful.

Tanner did a great job throughout and very helpful. The dealership is one of the nicest, cleanest I have ever been in and would recommend to family and friends

Feb 22, 2025

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Very easy group to work with.

Very easy group to work with. Made everything very quick and easy. Thanks for all the help.

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Mark Halbrooks

Mark Halbrooks

Sales Consultant
Recent Reviews

May 12, 2025

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Very professional & accommodating Willing to help and

Very professional & accommodating Willing to help and understanding all needs and concerns Open communication and follow up with info questions was timely

Apr 04, 2025

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Excellent service from Mark Holbrook and also the lady

Excellent service from Mark Holbrook and also the lady who set up all of the financing for our vehicle. We appreciate everything that they did for us.

Mar 22, 2025

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Very friendly and helpful.

Very friendly and helpful. Also very patient. All three of the men that helped me were very kind. Even some of the other sales staff were welcoming. The person who answered the phone was very pleasant.

Mar 07, 2025

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Mark was very helpful in finding a deal we both were

Mark was very helpful in finding a deal we both were satisfied with. He also went above and beyond. After the deal was made he two items that I wanted but my car wasn’t equipped with. I felt he was doing everything he could to see to it that I was overly satisfied. And I am! Cory was also very nice, he explained everything to me on the finance side of the deal and my payment was $17 less monthly than my bottom line. Everyone I spoke to was very kind, I had to call up there a few times with quest and I always got the help I needed. I’ll be a repeat customer!

Feb 19, 2025

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the dealer ship was very professional with taking the

the dealer ship was very professional with taking the time to let you view the vehicles in your price range

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Hannah Lacher

Hannah Lacher

Sales Consultant
Contact Me
Dealership Experience 1 years
Industry Experience 1 years
Recent Reviews

Feb 06, 2025

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Cory was awesome very nice very fast and funny.

Cory was awesome very nice very fast and funny. Our sales person was awesome she went over and above to help us. I would recommend both of them to anyone I know

Jan 31, 2025

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Working with Hannah was such a great experience.

Working with Hannah was such a great experience. She was so helpful and patient with me. I knew I needed to purchase a car and she convinced me to purchase it through her instead of my normal Buick dealership. She is always a phone call away if I have any questions. I LOVE MY BUICK and Hannah is AWESOME!!!

Nov 03, 2024

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Excellent attention, Hannah professionals answered all

Excellent attention, Hannah professionals answered all questions, with great patience in selecting a new car, and always followed up with information, clean ans warm dealership with many options and models

Sep 20, 2024

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The sales people were great friendly informative we have

The sales people were great friendly informative we have purchased three vehicles from Boucher in the last couple of years good deals if you are looking to purchase a vehicle go to any of the Boucher dealerships

Aug 24, 2024

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Employee Rating

I reached out to three different dealerships and Hannah

I reached out to three different dealerships and Hannah won the race. They work hard to find me a good deal and financing. After I bought my vehicle there were just a couple things I noticed and they didn’t skip a beat making sure everything was squared away. Hannah was patient in answering different questions I had while learning about my new vehicle. They went above and beyond. I look forward to our next purchase from them.

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Shane Laughland

Shane Laughland

Sales Consultant
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Dealership Experience 1 years 8 months
Industry Experience 1 years 8 months
Recent Reviews

Apr 25, 2025

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As a senior citizen I have purchased many vehicles in my

As a senior citizen I have purchased many vehicles in my lifetime . It was always a challenging and sometimes frustrating event. I recently purchased a Buick from Boucher Buick , in Waukesha , Wi. It was a pleasant and fair experience working with Sales Consultant Shane Laughland . He was very knowledgeable and helpful thru the entire process!

Feb 22, 2025

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Shane was very helpful and not pushy.

Shane was very helpful and not pushy. When we bought the car he spent alot of time explaining all the features on the car. He was a great salesman to work with.

Feb 08, 2025

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I've never been so close to walking out of a dealership

I've never been so close to walking out of a dealership during negotiations. They do not negotiate in good faith so don't expect an exceptional experience. It's the same as any other stereotypical dealership I've worked with which is not a positive endorsement. They refused to increase the credit on my trade in even though "It's the cleanest one I've ever seen." Carmax instant offer was 10% higher and there was a listing online with one for sale that was 60% over what they were offering so they had a lot of room but refused to move. I did my research on what my trade in was worth. I knew they’d list it on the lot for $30K. But they insisted they’d have to list it for $25K. When it was listed, it was listed for $29K, so I consider that a bold face lie in negotiations. They got the first sale from me only because of the unique truck I was buying. They will not be getting a second sale in the future regardless of what vehicle they have. In regard to my interaction with Scott specifically. I replied to a generic email he sent immediately after the purchase because I didn't get all my paperwork on the USB drive. He did not reply but my salesperson did. Scott replied to my Google review asking to contact him so I emailed him again. He never replied. Both these interactions show he wants to put on a display of caring about the customer, but the actions speak otherwise. They have my money but think twice about giving them yours. My interaction with the finance department was good. They got a good rate and the missing paperwork was an honest mistake. Files probably just didn't copy. The only negative was them still being required to push extended warranties and services. I was negotiating on out the door pricing so this was annoying.

Nov 21, 2024

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Shane was awesome to work with.

Shane was awesome to work with. Stuck with me through out my shopping experience. I found the right truck i wanted at a great price. No games no secret accessories that Kunes tried to spring on me. Kendall was awesome and went to bat for me when I wanted a better rate. Quick easy painless process. What you want in a car buying experience. This is my 23rd new vehicle and I've dealt with some shady dealerships. This isn't one of them.

Aug 30, 2024

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I was treated very nicely.

I was treated very nicely. All my questions were answered. The dealership went out of way to help purchase the exact car I was looking for.

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Oscar Viera

Oscar Viera

Sales & Leasing Consultant
Recent Reviews

Apr 19, 2025

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Customer focused and personable.

Customer focused and personable. Really enjoyed working with him and would highly recommend him to friends and family.

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