Customer Testimonials
The customer service is great! I needed to come later than expected and the team was very kind and accommodating. They took a video of the inspection which was sent to my phone along with a list of any suggested maintenance items. Payment and pickup was quick and easy!
I want to thank Boucher Buick GMC of Waukesha for a great experience. Mark Halbrooks did a great job of providing the vehicle I wanted and explaining every detail. When It came down to buying the vehicle we easily agreed on a fare price. I would definitely bring my business back and recommend Mark to my friends and family. Mark Sepe
I had a great experience working with the team at Boucher GMC. They were friendly, timely, helpful, and knowledgeable. My car was detailed beautifully and it was a pleasant experience purchasing through this team. I would like to give a personal shout out to salesman Alex Johnson. I’ve never felt better signing papers in that G2 pen 😊
Thank you so much Taylor for setting me up a quick service appointment and staying on the phone with me for 30 minutes! I appreciate your patience! Thank you so much Dakota for your great efficient service!
Excellent service, friendly and quick. I think it took me all of 4 hours total to buy my new car. Nick Majeske had everything ready just from a simple phone call. It was great I’d definitely recommend him to all my family and friends.
I felt welcome and my sales person Gregory was awesome, kind and answered all my many questions. Would definitely go back if I needed.
My first time dealing with an auto repair on my own and I admittedly had very little knowledge of how to describe the issue my car was having or what to expect. Jason helped me feel at ease and guided me through the process. He fought to have my repair covered under warranty and was sincere and honest that it might not happen, but he would try his best. Ultimately, most of the repair was covered! He made me laugh along the way and was a joy to work with!
Provides great deals and customer service, highly recommended
I was met at the front desk for my appt. Very positive and friendly approach put me at ease. Mark did an awesome job explaining things about the vehicle before and during my test drive. I was definitely pleased with the entire experience.
Very friendly and knowledgeable. Made the transaction. Would recommend dealership to friends and relatives. Thanks
My wife purchased her SUV 2 years ago and I continue taking her vehicle to this dealership due to the great maintenence service they provide
Very personable and helpful staff! Enjoyed working with the GM team and loving my Sierra 1500!!
My experience with the Boucher Buick GMC team, specifically, Jeff, Ken, and Kendall was pleasant and smooth. The staff was friendly and respectful, and I never felt pressured when making a decision. I primarily worked with Jeff from beginning to end to ensure the vehicle I purchased met all my needs. Jeff answered all my concerns and maintained necessary communication with me throughout the buying process so I always knew what to expect. I'd gladly recommend anyone interested in purchasing a new Buick or GMC visit this dealership.
Went well with the whole process.
Our salesperson Tanner was more than helpful with our purchase and would recommend him to family and friends looking to purchase a vehicle. The dealership seems like a well run company.
Great service. Very pleasant experience with their service department.
Great experience purchasing my first GMC vehicle. Nick and the team went out of their way to get me the vehicle I wanted
Awesome experience. Zero pressure
Very decent car buying experience. Staff is very proffesional.Greg, very good consultant
Great experience. Very happy with our experience buying our Ford Explorer.
Mark did great job of keeping me informed prior to, during and after the transaction.
Very helpful and clean would go back again to buy my next car in the future
The entire team was professional, friendly, very timely and respectful. I would say: well done team!
Purchased our last three vehicles from Nick. Made it very easy and was pleasant and helpful throughout the entire process. Always available after purchase as well for “dumb” questions.
Very friendly and professional service was provided.
Very nice employee's. Willing to work with you to get you in the vehicle you want
We have a newer GMC Acadia that was making a funny noise and well within its factory warranty. We purchased it from an out of town dealer but wanted to serviced closer. Dakota, at the service counter, and his mechanic were incredible. He was able to fit us in and took care of the problem quickly and professionally. I would have given a perfect score if not for the other service writer to Dakota’s left. No one there knows me and I don’t expect any more than basic professionalism. This guy didn’t know my family has purchased ...
Clean, friendly and keeps you informed of your vehicles service progress. Communication is good as well.
From my salesman Nick to the GM Ken, Dwight the service Manager, along with Kendall the Finance manager, just an amazing Team!! They always go above and beyond to make the buying experience at Boucher Buick GMC the an Awesome buying experience!! I give this dealer an A++ review, and recommend it always to anyone looking for a new vehicle. Thanks to the team, Al W
Great experience! Thanks you and I will be back soon. Hopefully not too soon though…
Need to improve on communication skills. Also need to make sure to read the service form the customer filled out. Had missed the main reason (brakes) that I brought the car in and said the car was ready after I called in end of morning when I hadn’t heard from him.
Everyone is Kind and courteous! I had to use the shuttle service, it was great!
It was time for an oil change and tire rotation for my 2023 GMC Acadia and easily setup my appointment by calling the dealership. When I arrived at the dealership I was greeted by a one of the service writers. I headed for the waiting area and was pleasantly surprised that my Acadia was finished in about 45 minutes. Everything was completed and I was on my way home.
Boucher Buick GMC in Waukesha treats customers like they are family. Friendly and prompt.
Boucher was a really good experience, they made us an offer we could not refuse and walked away with a new car with very doable payments. I would recommend them for a new car experience.
Shane was awesome to work with. Stuck with me through out my shopping experience. I found the right truck i wanted at a great price. No games no secret accessories that Kunes tried to spring on me. Kendall was awesome and went to bat for me when I wanted a better rate. Quick easy painless process. What you want in a car buying experience. This is my 23rd new vehicle and I've dealt with some shady dealerships. This isn't one of them.
Everyone was very professional in the way they conducted my transaction.
Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time
Picked up my truck after a lot of shopping. Shane did an amazing job to help me with my purchase and stuck with me through my whole process. When it came time Kendal went to bat for me with financing and was out super quick! This dealership actually helped me when I showed up to look at the truck unlike another gmc in greenfield. Upfront price. No games. Highly recommend!
Great service, knowledgeable and friendly staff, the process was smooth and easy, very satisfied with purchase
Clean and helpful. I was in a hurry to possibly buy a new truck. Sales and manager were great. Never felt pressured. and they offered me a fair price for my trade in where I didn’t even feel the need to negotiate its value.
Shane Laughland was amazing! I have to give him most of the credit on all the hard work he did for us, well more for me ☺️ We thank you, the whole Boucher family! Much appreciated.
Boucher is very easy to deal with. I will consider purchasing our next vehicle from Boucher.
I look forward to Oil change with tire rotation. With appointment a relaxing 50 minutes 🤭
Nick Majeske has been our go to guy for over 10 years when leasing and purchasing vehicles. He knows our needs and concerns when selecting a new car. We have developed a great relationship and trust him. He is always available when we have any questions.
What a team lead by Gregory Prince. If you’re in search of a new car or truck and would like to be treated like royalty buy from Boucher GMC ask for Gregory Prince. Gordy doesn’t ride with you Gregory does!
Great staff. Great truck. Thanks to all of them.
Good experience
I always get great service at Boucher! Thank you Kasey you always are a pleasure to work with when I bring my car in.
They offered flexibility to the buyer by having someone pick me up to purchase the vehicle.
Excellent attention, Hannah professionals answered all questions, with great patience in selecting a new car, and always followed up with information, clean ans warm dealership with many options and models
Tanner was fantastic to work with. He was the first salesman we met on our car purchase journey and true professional. I was buying a car for my teenage daughter, and I made her come with me to go through the experience of buying a car. After going to just about every dealership and getting the most unique sales people. Tanner set the bar of how a salesman should be. While I was with finance, Tanner was still going over all the details of the vehicle and was asking her what questions she had. When we left he shook her ...
The most pleasant experience I’ve had at a GM dealership for service by far. Dakota was very attentive and addressed everything on my list of things to prepare for the Winter. I was given a courtesy ride back to my job bright & early so that was a plus. I will certainly be back for service here again.
Was greeted at the door. Mark was courteous and informative. Offered a test drive and sat down with me to make their offer. It was easy to negotiate. Finance Mgr. was really good too.
Jeff was very helpful and a great guy to work with. Buy from Jeff Fisher
Tanner was our salesman ,very helpful, polite, easy to work with, everyone very friendly and helpful, recommend Boucher
I would highly recommend Boucher Buick GMC. I found a car online at their store but it had more miles on it than I wanted. They soon called me with a different car that had even less than what I expected. They had reduced the price from the original price and they surprised me by accepting an even lower price I offered them. I saved several thousand dollars from the original price. I got virtually a new (14,000 miles, 3 years old) car! And close to $10,000 less than the car sold for new. Talk to Alex or Mark. They were great to ...
Thank you nick, Corey, and Scott for helping me into my new car! Made the experience so easy and feel great in my new car.
Had transmission problem, Jason fought for me with the warranty company to get them to fix the trans.
The closing on the purchase of the car went smoothly. There was no pressure to purchase additional features.
Salesman knew everything about the truck that I was looking at. Everybody else was friendly and very helpful with any other questions I had as far as financing warranty other options for the truck.
Super easy to work with! Excellent selection and willing to negotiate. Super friendly and welcoming staff.
Great customer service and very timely
Knowledgeable and helpful using discount coupons I received in the mail.
Very easy to work with. Did not feel pressured manager was nice as well and so was finance lady
Super helpful and friendly! All my questions were answered and there was not any pressure